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var(--sp-border);color:var(--sp-ink);outline-offset:2px;background:#fff;border-radius:7px;width:100%;min-width:0;padding:11px 13px}.support-app textarea{resize:vertical}.support-app select{padding-right:25px}.support-app input::placeholder,.support-app textarea::placeholder{color:#5e6d80}.support-app label{font-size:13px;font-weight:600;display:block}.support-app label>input,.support-app label>select,.support-app label>textarea{margin-top:8px;display:block}.support-app input[type=checkbox]{width:15px;height:15px;accent-color:var(--sp-accent);flex-shrink:0;margin:0}.support-app small{font-size:12px}.sp-shell{grid-template-columns:252px minmax(0,1fr);min-height:100vh;display:grid}.sp-sidebar{border-right:1px solid var(--sp-border);background:#fff;flex-direction:column;height:100vh;padding:30px 20px 18px;display:flex;position:sticky;top:0}.sp-brand{margin:0 3px 33px;display:block}.sp-brand img{width:100%;height:auto}.sp-workspace-label{letter-spacing:1.7px;color:var(--sp-muted);align-items:center;gap:8px;margin-bottom:17px;padding:0 12px;font-size:10px;font-weight:700;display:flex}.sp-sidebar nav{flex-direction:column;gap:6px;display:flex}.sp-sidebar nav>a{color:#667387;border-radius:8px;align-items:center;gap:11px;padding:12px;font-size:13px;font-weight:600;display:flex}.sp-sidebar nav>a:hover{background:#f5f6fa}.sp-sidebar nav>a.is-active{background:var(--sp-accent-light);color:var(--sp-accent)}.sp-sidebar-note{background:#f7f8fb;border-radius:10px;margin-top:auto;margin-bottom:25px;padding:22px 15px}.sp-sidebar-note>svg{color:var(--sp-accent);margin-bottom:12px}.sp-sidebar-note strong{font-size:13px;display:block}.sp-sidebar-note p{color:var(--sp-muted);margin-top:7px;font-size:12px;line-height:1.8}.sp-profile{border-top:1px solid var(--sp-border);align-items:center;gap:9px;padding-top:18px;display:flex}.sp-profile>div{flex:1;min-width:0}.sp-profile strong{overflow-wrap:anywhere;font-size:12px;display:block}.sp-profile small{color:var(--sp-muted);font-size:10px;display:block}.sp-profile button,.sp-mobile-logout{color:var(--sp-muted);background:0 0;border:0;padding:5px}.sp-avatar{background:var(--sp-accent-light);width:36px;height:36px;color:var(--sp-accent);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:14px;font-weight:600;display:inline-flex}.sp-main{min-width:0}.sp-topbar{border-bottom:1px solid var(--sp-border);background:#fff;justify-content:space-between;align-items:center;height:78px;padding:0 42px;display:flex}.sp-breadcrumb{color:var(--sp-muted);align-items:center;gap:10px;font-size:12px;display:flex}.sp-topbar-actions{align-items:center;gap:23px;display:flex}.sp-live{color:var(--sp-muted);align-items:center;gap:7px;font-size:11px;display:flex}.sp-live i{background:#d69d38;border-radius:50%;width:7px;height:7px}.sp-live.connected i{background:#35a978;box-shadow:0 0 0 4px #eaf8f1}.sp-bell{color:var(--sp-muted);background:0 0;border:0;padding:8px;position:relative}.sp-bell b{color:#fff;background:var(--sp-accent);border-radius:10px;min-width:15px;height:15px;font-size:9px;line-height:15px;position:absolute;top:0;right:0}.sp-notification-wrap{position:relative}.sp-notification-list{z-index:15;border:1px solid var(--sp-border);background:#fff;border-radius:10px;width:350px;max-height:450px;padding:15px;position:absolute;top:44px;right:0;overflow:auto;box-shadow:0 10px 45px #22334520}.sp-notification-list>strong{padding-bottom:12px;display:block}.sp-notification-list a{border-top:1px solid var(--sp-border);border-radius:5px;padding:12px 8px;font-size:12px;display:block}.sp-notification-list a.unread{background:var(--sp-accent-light)}.sp-notification-list small{color:var(--sp-muted);margin-top:5px;font-size:10px;display:block}.sp-mobile-brand,.sp-mobile-nav,.sp-mobile-logout{display:none}.sp-content{max-width:1530px;margin:0 auto;padding:37px 42px 18px}.sp-page-heading{justify-content:space-between;align-items:center;gap:20px;margin-bottom:30px;display:flex}.sp-eyebrow{letter-spacing:1.6px;color:var(--sp-accent);margin-bottom:8px;font-size:10px;font-weight:700;display:block}.sp-page-heading h1{letter-spacing:-.6px;overflow-wrap:anywhere;font-size:28px;font-weight:600;line-height:1.25}.sp-page-heading p{color:var(--sp-muted);margin-top:9px;font-size:12px}.sp-button{border:1px solid var(--sp-border);color:var(--sp-ink);white-space:nowrap;background:#fff;border-radius:7px;justify-content:center;align-items:center;gap:8px;min-height:39px;padding:10px 16px;font-weight:600;display:inline-flex;font-size:12px!important}.sp-button:hover{background:#fafbfc;border-color:#bac4cf}.sp-button.sp-primary{background:var(--sp-accent);border-color:var(--sp-accent);color:#fff}.sp-button.sp-primary:hover{background:#a7112b}.sp-full{width:100%}.sp-text-button{color:var(--sp-accent);background:0 0;border:0;padding:6px 0;font-size:12px!important}.sp-card{border:1px solid var(--sp-border);background:#fff;border-radius:10px;box-shadow:0 2px 3px #27384b03}.sp-alert{color:#37634e;background:#f0faf5;border:1px solid #cfe3dc;border-radius:8px;align-items:center;gap:10px;margin:0 0 20px;padding:13px 16px;font-size:12px;display:flex}.sp-alert.sp-error{color:#a7233b;background:#fff1f2;border-color:#f4c8cf}.sp-alert .sp-text-button{margin-left:auto}.sp-error-text{color:#a7233b}.sp-muted{color:var(--sp-muted);font-size:12px}.sp-stats{grid-template-columns:repeat(5,minmax(0,1fr));gap:16px;margin-bottom:28px;display:grid}.sp-stat{text-align:left;border:1px solid var(--sp-border);background:#fff;border-radius:10px;padding:19px 19px 15px;box-shadow:0 2px 3px #27384b03}.sp-stat.selected{border-color:#eaa2ad}.sp-stat>span{color:#697689;justify-content:space-between;align-items:center;gap:8px;font-size:12px;display:flex}.sp-stat svg{color:#7d8ea1}.sp-stat:nth-child(2) svg{color:#dd6a31}.sp-stat:nth-child(3) svg{color:#5188b8}.sp-stat:nth-child(4) svg{color:#c59328}.sp-stat:nth-child(5) svg{color:var(--sp-green)}.sp-stat strong{margin-top:12px;font-size:31px;font-weight:600;line-height:1.2;display:block}.sp-stat small{color:#5e6d80;margin-top:10px;font-size:10px;display:block}.sp-section-heading{justify-content:space-between;align-items:center;gap:15px;margin-bottom:18px;display:flex}.sp-section-heading h2{font-size:16px;font-weight:600}.sp-section-heading p{color:var(--sp-muted);margin-top:3px;font-size:11px}.sp-department-overview{margin-bottom:28px;padding:24px}.sp-department-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:22px;display:grid}.sp-department-grid>div{grid-template-columns:1fr auto;gap:6px 15px;display:grid}.sp-department-grid strong{font-size:12px}.sp-department-grid span,.sp-department-grid small{color:var(--sp-muted);font-size:11px}.sp-department-grid progress{width:100%;height:6px;accent-color:var(--sp-green);background:#edf1f4;border:0;border-radius:4px;grid-column:1/-1;margin-top:8px;overflow:hidden}.sp-department-grid progress::-webkit-progress-bar{background:#edf1f4}.sp-department-grid progress::-webkit-progress-value{background:var(--sp-green);border-radius:4px}.sp-filters{border:1px solid var(--sp-border);background:#fff;border-radius:10px;gap:12px;margin-bottom:16px;padding:14px;display:flex}.sp-filters>select{background:#fbfcfe;width:auto;max-width:230px;font-size:12px}.sp-search{flex:1;min-width:140px;position:relative}.sp-search svg{color:var(--sp-muted);position:absolute;top:13px;left:13px}.sp-search input{background:#fbfcfe!important;margin:0!important;padding-left:38px!important;font-size:12px!important}.sp-ticket-list{flex-direction:column;gap:11px;display:flex}.sp-ticket-row{border:1px solid var(--sp-border);background:#fff;border-radius:10px;align-items:center;gap:17px;padding:21px 23px;transition:box-shadow 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